Well that was fun... not
So I updated the website to the latest software, following the instructions to a T. And it broke the site. I should have saved a screenshot.
The entire site had to be rolled back 24 hours to get it back to where it was. Then the process was done all over again, skipping a required step that does nothing but cause chaos! Not gonna happen. The good news is everything is updated and the site is good to go.